CCTV (Public Space Surveillance)

Core Learning for Common Security Industry Knowledge (10 hours)

  • Session 1: Awareness of the Law in the Private Security Industry
  • Session 2: Health and Safety for the Private Security Operative 
  • Session 3: Fire Safety Awareness 
  • Session 4: Emergency Procedures
  • Session 5: The Private Security Industry
  • Session 6: Communication Skills and Customer Care

CCTV Operations (Public Space Surveillance) Specialist Module (22 hours)

  • Session 1: Introduction to the Roles and Responsibilities of the CCTV Operator and other CCTV Staff 
  • Session 2: Codes of Practice, Operational Procedures and Guidelines 
  • Session 3: CCTV Equipment and its Operation 
  • Session 4: Control Room Communications and Access Control
  • Session 5: Legislation
  • Session 6: Dealing with Incidents
  • Session 7: CCTV Surveillance Techniques
  • Session 8: Emergency Procedures in the CCTV Control Room
  • Session 9: Health and Safety at Work in the CCTV Environment