Door Supervisors Course

Core Learning for Common Security Industry Knowledge (10 hours of which 5 hours must be contact time)

  • Session 1: Awareness of the Law in the Private Security Industry 
  • Session 2: Health and Safety for the Private Security Operative 
  • Session 3: Fire Safety Awareness
  • Session 4: Emergency Procedures 
  • Session 5: The Private Security Industry 
  • Session 6: Communication Skills and Customer Care

Door Supervisor Specialist Module (10 hours of which all must be contact time) 

  • Session 1: Behavioural Standards 
  • Session 2: Civil and Criminal Law
  • Session 3: Searching
  • Session 4: Arrest
  • Session 5: Drugs Awareness
  • Session 6: Recording Incidents and Crime Preservation
  • Session 7: Licensing Law
  • Session 8: Emergency Procedures

Conflict Management Module (8 hours of which 7 ½ hours must be contact time)

  • Session 1: Avoiding Conflict and Reducing Personal Risk
  • Session 2: Defusing Conflict
  • Session 3: Resolving and Learning from Conflict
  • Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Skills Module (10 hours of which 7 ½ hours must be contact time)

  • Session 1: Introduction to Physical Skills
  • Session 2: Disengagement Techniques
  • Session 3: Escorting Techniques

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